World-Class Customer Support
World Wide Packets Customer Support relies on a team of seasoned veterans with broad technical expertise, industry experience and unmatched product knowledge. These experts are dedicated to keeping customers’ Carrier Ethernet networks running at peak performance, delivering the revenue generating services that lead to long term success.
The company’s Customer Support Plan (CSP) provides World Wide Packets’ customers with subscription-based access to the Carrier Ethernet support services necessary to operate and maintain a carrier class network. The CSP is comprised of two essential components: A Customer Support Center (CSC) and a Software Upgrade Subscription.
